Feet Complete Podiatry Privacy Policy  

Effective Date: 15/07/2024

Feet Complete Podiatry is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.feetcompletepodiatry.co.uk and use our services.

1. Information We Collect

We may collect and process the following types of personal information:
• Contact Information: Name, email address, phone number, and postal address.
• Appointment Information: Details about your appointments, such as date, time, and purpose of visit.
• Payment Information: Credit card or other payment details.
• Health Information: Information related to your podiatry treatment, medical history, and any other health-related information you provide.
• Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
• Usage Information: Information about how you use our Site, products, and services.

2. How We Use Your Information

We use your personal information for the following purposes:
• To provide and manage our podiatry services.
• To process your payments and appointments.
• To communicate with you regarding your appointments and our services.
• To improve our Site, products, and services.
• To comply with legal and regulatory obligations.
• To protect our rights and the safety of our customers and staff.

3. Sharing Your Information

We may share your personal information with:
• Service Providers: Third-party service providers who assist us in providing our services, such as payment processors and IT support.
• Legal Obligations: Regulatory authorities, law enforcement agencies, and other third parties when required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

4. Security of Your Information

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no internet-based site can be 100% secure, and we cannot be held responsible for unauthorized or unintended access that is beyond our control.

5. Your Rights

You have the following rights regarding your personal information:
• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete personal information.
• Deletion: You can request that we delete your personal information, subject to certain conditions.
• Objection: You can object to the processing of your personal information under certain circumstances.
• Restriction: You can request that we restrict the processing of your personal information in certain situations.
To exercise your rights, please contact us using the contact details provided below.

6. Cookies

Our Site uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device when you visit our Site. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these websites before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Feet Complete Podiatry
4 Gemmell Way
Stonehouse, Larkhall ML9 3PT
chloe@feetcompletepodiatry.co.uk
01698 682751

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